Tag: Mary Jo Monahan
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April 28, 2020We make a life by what we give
The pandemic interrupted all the warm goodbyes and fond farewells. And that is regrettable. It’s regrettable that we will not be able to do an in-person send-off at this time. Plans are being made to make sure everyone can offer her a resounding farewell once we are no longer social distancing. One of the biggest […]
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April 28, 2020Approaching preferment, more lessons to share
Dwight and I had been having regular transition meetings as outlined in ASWB’s Policy 7.4, CEO Succession Plan, so that we could execute a smooth, seamless, and coordinated transfer of power and responsibilities of the executive leadership of ASWB. Then, unexpectedly in mid-March, the dang Coronavirus Pandemonium arrived and upended our careful planning. It threw […]
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December 19, 2019Embracing retirement and its life lessons
As I mentioned at the annual meeting, I had never put the name Mary Jo Monahan in the same sentence with the word retirement! I have always enjoyed and have been proud of my work life as a social worker. Each position I held was my favorite position at that time, and it has been a […]
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October 31, 2019Board chair webinar draws on experience, offers flexibility
Building on the popularity of New Board Member Training, ASWB began offering additional trainings aimed at specific roles. “After the Executive Leadership Training for board chairs and board administrators in 2018, many of the participants asked for training on becoming the board chair for the first time,” says CEO Mary Jo Monahan. “So Jennifer [Henkel, […]
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IFSWR meets in conjunction with the meetings of the CLEAR International Congress and the International Federation of Social Workers, which are held in alternating years. Because the ASWB Board recognizes the clear benefits of belonging to IFSWR and the leadership that ASWB has demonstrated within the group, the Board directed me to take the lead […]
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April 30, 2019Customer service from the representative’s side
Providing customer service to exam candidates is a large part of what ASWB does, Monday through Friday. Our Candidate Services Center representatives handled 69,485 telephone calls in 2018. Think about that number. Despite a growing number of online registrations annually, candidates are still placing approximately 70,000 calls per year to talk to another person—not a […]